標準號：BS ISO 11462-1-2001
中文標準名稱：統計過程控制的應用指南.SPC要素
英文標準名稱：Guidelines for implementation of statistical process control (SPC) - Elements of SPC
標準類型：N18
發布日期：2001/7/15 12:00:00
實施日期：2001/9/15 12:00:00
中國標準分類號：N18
國際標準分類號：03.120.30
適用范圍：Statistical process control (SPC) concerns the use of statistical techniques and/or statistical or stochastic control algorithms to achieve one or more of the following objectives: a) to increase knowledge about a process; b) to steer a process to behave in the desired way; c) to reduce variation of final-product parameters, or in other ways improve performance of a process. These guidelines give the elements for implementing an SPC system to achieve these objectives. The common economic objective of statistical process control is to increase good process outputs produced for a given amount of resource inputs. NOTE 1 SPC operates most efficiently by controlling variation of a process parameter or an in-process product parameter that is correlated with a final-product parameter; and/or by increasing the process's robustness against this variation. A supplier's final-product parameter may be a process parameter to the next downstream supplier's process. NOTE 2 Although SPC is concerned with manufactured goods, it is also applicable to processes producing services or transactions (for example, those involving data, communications, software, or movement of materials). This part of ISO 11462 specifies SPC system guidelines for use — when a supplier's capability to reduce variation in processes associated with design or production needs to be proven or improved; or — when a supplier is beginning SPC implementation to achieve such capability. These guidelines are not intended for contractual, regulatory or certification use.