標準號：BS PD CEN/TR 15369-2006
中文標準名稱：郵政.服務質量.EN 14534標準實施指南大宗郵件全程服務的郵遞時間測量
英文標準名稱：Postal services — Quality of service — Guide for the implementation of EN 14534 Measurement of the transit time of end-to-end services for bulk mail
標準類型：M80
發布日期：2006/6/30 12:00:00
實施日期：2006/6/30 12:00:00
中國標準分類號：M80
國際標準分類號：03.240
適用范圍：This Technical Report is an implementation guide to EN 14534 for use by postal operators, regulators andthose responsible for commissioning, carrying out, or auditing the measurement of postal service quality. Itgives information, which will facilitate the implementation of EN 14534. It gives an overview of the processesrequired and factors to consider when measuring quality of service. It provides guidance on alternativeapproaches allowed in the standard including how to select and calculate alternative or additional discriminantfactors and methods for weighting of strata. It describes a process for implementation of the measurementsystem, and provides examples and clarification on specific requirements of EN 14534. It gives information onhow to interpret the test results obtained by measurement according to the standard.This Technical Report does not alter in any way the requirements of EN 14534. It is concerned with technicalissues in the implementation of the measurement system. The Technical Report provides guidance but it doesnot specify how the regulators shall enforce and monitor the use of the standard since this is the responsibilityof the European Commission and the national regulatory authorities themselves.